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Wednesday, 23 July 2008

Verizon Introduces Free Tool to Manage Expenses Globally

 

 

Verizon Business has introduced a new tool that will aid companies with viewing, monitoring and analyzing their expenses.

Verizon’s new Global Billing Report will allow customers to view worldwide communications expenses online in both the original billed currency and another currency selected by the customer.

The tool was made possible through a billing transformation initiative through which Verizon Business has consolidated customer billing data from all regions into one centralized data repository.

As a result, Global Billing Report can combine billing data from domestic and international invoices into a group of summary reports that provide a more detailed view of a customer’s services across the regions where the customer operates.

“Our customers are eager for a sophisticated and consolidated view of their global communications operations and expenses,” said Tom Vitale, vice president of customer enablement and cross-product support for Verizon Business.

“Global Billing Report replaces disparate billing reports, historically accessed in various ways, with one customizable and holistic online tool.”

Available at no cost through the Verizon Enterprise Center (VEC), the tool is already being used by some customers in Europe, Asia and the United States to manage their worldwide billing information, says Verizon.

When customers sign up for Global Billing Report, they can select the invoices to be included and choose the currency.

Each month, Global Billing Report converts all invoices to the customer’s requested currency, allowing them to see the charges in both the original and converted currencies. Invoices are grouped by international region (United States, Europe, the Middle East, Africa, Asia Pacific, Canada and Latin America), as well as shown in a consolidated master list to enable customers to analyze expenses by country, region, or across a worldwide enterprise.

The company plans to incorporate more features in the future, including expanded product-level reporting and additional languages.

Global Billing Report is the newest offering in Verizon Business’ suite of online self-service billing applications that provide a practical and environmentally-friendly alternative to paper-based billing and reporting.

 
 
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